If your login details are correct but you still cannot login then the most likely cause is that cookies are not being accepted by your computer. A cookie is a file stored by your browser to help identify who you are. If the cookie isn't being accepted correctly, you will not be able to login to your account.



Your browser does not accept cookies
In order to use our website, your browser must be set to accept all cookies.

Click here to view setting instructions for the most popular browsers. When making adjustments, be sure to confirm any changes you make by clicking the "OK" or "Apply" button in the Options windows.


The date on your computer is set incorrectly
Since cookies rely on dates, a computer with an incorrect date may mislead your browser into forgetting about your cookie. To fix this, set the correct time and date on your computer.
You have installed an application that monitors/blocks cookies from being sent
These include virus protection software, etc. To remedy this, simply disable the monitoring application before logging in.
You are behind a firewall that doesn't allow you to receive cookies
This is sometimes the case for users connecting from a business intranet that limits cookie acceptance for security reasons. Contact your system administrator to see if this is the case.


The links below will take you to the download page for the latest version of your browser.
Internet Explorer Netscape Firefox Google Safari

Note 1: We do not recommend the use of AOL, Yahoo or Google toolbars on our website. Instead use the Internet Explorer browser which comes as standard on all Windows machines.
Note 2: Disable your pop-up blocking software if you are still having problems.

Note 3: If you are still experiencing problems, please try the following :
i) Open Up Internet Explorer
ii) Go to Tools -- Internet Options -- Security -- Trusted sites -- Sites
iii) 'Add this website to the zone:' and type in http://www.thatsentertainment.co.uk, then click on Add.
iv) 'Untick' the Require server verification (https:) for all sites in this zone box.
v) Then click Close.

Note 4: If you are still experiencing problems, please try the following:
i) Open Up Internet Explorer
ii) Go to Tools -- Internet Options -- Privacy -- Sites
iii) 'Add this website to the zone:' and type in http://www.thatsentertainment.co.uk, then click on Allow.
iv) 'Untick' the Require server verification (https:) for all sites in this zone box.
v) Then click OK, then Apply.

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